A little help.Then back to building.
Find the right screen, troubleshoot a stuck step, or send a note about something that is not working as expected.
01
Find the right place.
Find ideas lets you choose the categories-and-sliders form or write a prompt describing what you want to build. My projects holds the ideas you have saved and the projects you have added yourself.
Account & billing is where you can edit your profile, check generation usage, and manage your subscription.
02
Help us understand the issue.
Tell us what you were trying to do, what you expected, and what happened instead. Include the page address and whether you were using a phone or computer.
For a generation problem, include the categories you chose and any error message. You do not need to send passwords, payment details, or private project content.
Keep in mind
A clear report makes the next step easier.
“On my phone, I chose Music, pressed Generate, and saw this error” gives us more to work with than “it is broken.”
A few useful answers
Common questions.
Where did my generated idea go?
Generated results become saved projects only when you save them. After saving, open My projects. If you use folders or filters, clear them to check the full list.
How do I change my subscription?
Sign in and open Account & billing. The Billing section shows your plan and usage. If you have an active Pro subscription, use Manage Billing to open the billing portal.
The generator did not finish. What should I do?
Check your connection and note any error shown on the results page. Return to Find ideas and try again. If it keeps failing, email the error message and the approximate time of the attempt.
Can I suggest a feature?
Yes. Tell us what you are trying to accomplish and which part of the current workflow gets in your way. A concrete example is especially helpful.
Still need a hand?
Send a note to itsmichele@omg.lol. The button opens your email app.